I take pride in using archival ink on 100% rag paper for my art prints. Please allow 2 to 3 weeks for processing and delivery. If your artwork, print, or mixed media 'Miss Mindy' creation reaches you damaged, please let me know by emailing firstname.lastname@example.org and we will refund your shipping & send you a new one! *Not available on International sales... so sorry! If it is one of a kind fine art, we will assess the damage upon it's return, and see if it is salvageable. If it is a postal error, and has been damaged or lost, we will handle it through them, and send you a new item once the damaged goods are returned or the lost item has been tracked. Thank you so much for your patience when / if this happens, each situation is different!